Privacy Policy
Website Privacy Statement for South Lincolnshire Crematorium Ltd
South Lincolnshire Crematorium Ltd is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect will be processed by us. Please read this privacy policy carefully to understand our views and practices and your rights regarding your personal data. By visiting any of our websites you are accepting and consenting to the practices described in this policy.
For the purpose of data protection legislation, the data controller is South Lincolnshire Crematorium Ltd.
This policy applies to the following groups of people:
visitors to our websites
individuals who applied for our services including the cremation services
Other individuals who interact with us
The information we collect about you
Information you give us: You give us this by filling in forms in paper, on our website, or by corresponding with us by phone, email or otherwise. This may include e.g. your name, address, date of birth, email address and phone number.
Additionally, our website will also collect the following personal information from you:
location and browsing history to serve content relevant offers and events.
How we will use the information about you
We gather this information to allow us to provide the information or services requested. The relevant information is then used by us, our sub-contractors, cremation authorities to communicate with you on any matter relating to the provision of the information or services in general. If you agree, we may also contact you about other products and services we think may be of interest to you. We may also use information and statistics for promotion, blogs and a few purposes.
We may also use aggregate information and statistics for the purposes of monitoring website and app usage in order to help us to develop those technologies and our services. We may also provide such aggregate information to third parties. These statistics will not include information that can be used to identify you.
From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the provision of information and services.
We or our sub-contractors may contact you by post, email or telephone to ask you for your feedback and comments on our website, information or services.
Who we might share your personal information with
We may share your personal information with our group company, the Lincolnshire Co-operative Ltd and other affiliates entities for reporting and business purposes.
In addition, we may share your information with our sub-contractors with whom we have entered into a contract to assist us with providing our services to you.
We may share your information with the Police, Coroners, cremation authorities, internal and external funeral directors, to fulfil our legal obligation and our services to you.
Marketing
We and our group companies may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you would rather not receive this information, please send an email message to enquiries@southlincscrematorium.co.uk. If you agree to us providing you with marketing information, you can always opt out at a later date.
We will not sell share or rent your personally identifiable information to anyone. We will only send personally identifiable information about you to others when we need to for the purposes set out in this policy or when you have your consent or when required or permitted to do so in response to court orders or by law.
Our use of cookies and other information-gathering technologies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. The information is used to track visitor use of the website and to compile statistical reports on website activity. For further information about cookies visit www.aboutcookies.org or www.allaboutcookies.org and please refer to our cookie policy. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function if you remove cookies from your browser.
How we protect your information
We have put in place the following security procedures and technical and organisational measures to safeguard your personal information: firewalls, browser certification technology, encryption, use of passwords. We will use all reasonable efforts to safeguard your personal information. However, you should be aware that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.
Overseas transfers
In most circumstances, information you provide to use is stored on our, or our suppliers’, secure servers, which are located within the UK and European Economic Area (EEA).
However, in limited circumstances the people to whom we may disclose personal information as mentioned in the “Who we share your personal information with” section above may be located outside of the UK and EEA and as a result, the personal information we collect may be transferred to and stored in countries outside of the UK and the EEA). We will only do so if adequate protection measures are in place in compliance with data protection legislation.
Once we have received your information, we will use strict procedures and security features designed to prevent unauthorised access.
Your Rights, Access to your information and updating and correcting your information
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please send an email to dataprotection@lincolnshire.coop or send a letter to Lincolnshire Co-op, 15-23 Tentercroft Street, Lincoln, LN5 7DB.
We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to South Lincolnshire Crematorium Ltd changes, for example if you change your email address, or if you wish to cancel your registration, please send an email to enquiries@southlincscrematorium.co.uk or send a letter to South Lincolnshire Crematorium Ltd, Lincolnshire Co-op, 15-23 Tentercroft Street, Lincoln, LN5 7DB. You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate or restrict the processing of your personal information.
Your consent
By submitting your personal information, you consent to the use of that information as set out in this policy.
Changes to privacy policy
We keep our privacy policy under regular review. If we change our privacy policy we will post the changes on this page, and place notices on other pages of the website, so that you may be aware of the information we collect and how we always use it. This privacy policy was last updated 5th February 2024.
How to contact Lincolnshire Co-op
We welcome your views about our website, app and our privacy policy. If you would like to contact us with any queries or comments, please send an email to dataprotection@lincolnshire.coop or send a letter to Lincolnshire Co-op, 15-23 Tentercroft Street, Lincoln, LN5 7DB.
Links to other websites
Our website may contain links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.